Many people who begin using their 1st hosting account, or switch companies, usually have queries in regard to how particular things are done or chance upon problems when setting up different things like e-mails, site settings, etc. This is the reason why, some hosting providers have compiled documentation with popular questions and issues so as to help their clients receive information swiftly and seamlessly. As a result, the technical support team members can focus on actual problems that given customers may be facing, since the solution for the minor things will be available on the web and customers will be able to easily tackle them without having to touch base with the help desk support staff. Having exhaustive documentation is truly important, especially for new users without any prior experience, because the web hosting service entails tons of functions and lots of people can get bewildered about what to do. A good knowledge base can both help you execute the tasks that you want and learn how the hosting service works in general.
Extensive Online Documentation in Hosting
Our hosting plans feature an elaborate knowledge base where you can find information about all the issues that you may run into and their resolutions. You can read how to create and administer a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your mail client are accurate, but nonetheless you’re unable to send emails, for example. We’ve tried our utmost to be as comprehensive as possible and to cover all the available options so as to save you time and energy and to provide you with different solutions for every single problem. The knowledge base includes educational articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you get acquainted with the functions and features of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, whilst if you would like to browse through the entire article list, you should go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers feature comprehensive technical documentation where you will find information on all the features that our in-house created Hepsia Control Panel offers, plus solutions to different questions and predicaments that you may come across. All setup manuals contain elaborate specifications, which is the reason why you won’t have to worry about missing something in case you aim to export a MySQL database, for instance. The troubleshooting articles include a variety of possible reasons for given problems and the solution for each one of them, so in case you’re not able to send emails although you have the right outgoing mail server settings, for example, you can swiftly see what the reason may be and correct the problem with several mouse clicks in your mail client. As Hepsia has quite a lot of features, you will be able to find related articles in each single section. If you desire to examine all help articles, click on the Help link, which is located in the upper right-hand side of the Control Panel.