Q: What does the web site migration service involve? Will my website be safe?
A: The website migration service that our company is offering is free of charge (within a certain limit). We will transfer your web site(s) to our topflight cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can lead to lost information and unwanted downtime. That is the reason why we’ll accomplish all that for you at no cost!We’ve got highly accomplished administrators whose principal task is to ensure that your website performs precisely as it did on your former hosting platform. Our administrators are well–versed in transferring custom–built sites, as well as sites that are based upon popular scripts such as WordPress and Joomla™.
Q: Just how long will it take for my website to be moved to your platform?
A: There are many factors to think about – the total number of files, the size of the database, the complexity of the web site itself and the current workload of our website migration professionals, etc. Nevertheless, we do our best to implement all website migrations within a 48–hour period. Less sizeable sites are transferred faster – typically in less than 24 hours.
Q: My privacy is important to me. What info do you need to have?
A: We do not request any sensitive information. We will require, though, the login info for your current hosting account along with the name of the web site that you need to move.
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will there be any downtime for my web site?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your old hosting provider. After the transfer is completed, we will make sure that everything is functioning properly and that the integrity of your content is not compromised prior to notifying you that the transfer is finished. After that, we will instruct you how to move the domain name to your hosting account with us and how to edit the DNS resource records.
Q: Will my present web hosting provider need to provide any info/assistance?
A: No. Apart from your login info for the Control Panel, we will not require anything. We will never contact your web hosting provider. They will not know anything about the transfer either.
Q: Does it make any difference what platform my present provider is using?
A: We can transfer your site from any web hosting provider or any Linux–based hosting platform given that we can access the Control Panel and there is File Transfer Protocol access available.The only sites that we are unable to transfer are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.