In most cases customers consider just the features they are going to get with a specific hosting plan and tend to forget something just as critical - the service uptime. As efficient as a plan may be, common downtimes may lead to lower search engine ranking positions and lost clients no matter what the explanation for them is. After all, not a lot of people would come back to an Internet site that is unavailable 50 % of the time, not mentioning the wasted capital if you have invested in an advertising and marketing campaign. That is why, if you acquire a new web hosting solution, you should ensure that the service is going to be stable and your Internet sites will be online constantly. This means more traffic, or in case you have an online store, for example, greater uptime would mean happier customers.
Service Uptime Guarantee in Hosting
When you buy a hosting plan through us, we guarantee that your web sites are going to be operational at least 99.9% of the time. We have basically eradicated the web server downtime by using an advanced cloud hosting platform in which different sets of servers address each part of the overall service - files, databases, emails, and so forth. In that way, when there is an issue with a web server, the other web servers included in the cluster shall simply take over and your sites will not be affected whatsoever. To prevent any infrastructure troubles, we additionally have diesel backup generators and a number of independent Internet providers. Skilled administrators keep an eye on the web servers 24/7 to sort out any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Using our semi-dedicated server packages, you will reap the benefits of a 99.9% service uptime and you can now forget about any problems you may have experienced with other service providers. Unlike the majority of hosting service providers, we do not handle everything on a single hosting server. Instead, every single part of the hosting service, like the file storage, emails, databases, CP, statistics, and so on., has its own clusters of servers. If one web server fails, the others will take over, so your internet sites will not be affected. We also use a groundbreaking load-balancing platform which guarantees the best performance of both our servers and the sites accommodated on them. A number of different Internet providers and diesel-powered generators are our backup in case of an infrastructural problem, while a team of skilled professionals, that is available 24/7, keeps track of the system in case there are software problems. With our semi-dedicated servers, your internet sites will be operational no matter what.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server plans include a 99.9% uptime warranty. The stability and availability of the service is guaranteed by redundant Internet providers and diesel powered backup generators. In addition, we employ new hardware for the physical hosting servers in which the VPS accounts are created to prevent any possibility of hardware failure and each and every part has been tested extensively. The security of your info is guaranteed by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your sites shall be up and running practically without any interruptions. Our experienced professionals will resolve instantly any software issue that may appear, so even if there is an issue with a different VPS server account on the physical hosting server, your VPS shall not be affected. The web server uptime is listed on our site and not concealed in our Terms of Service because we can keep our promise and provide an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions include a 99.9% hosting server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We check out every server carefully before we hand it over to the client and we work with new hardware components to prevent any probability of hardware troubles. Any unanticipated software difficulties will be resolved immediately by our system administrators as they keep track of all the website hosting servers 24/7. In order to avoid infrastructural troubles, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the online connectivity to the servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your websites are flooded, we can react instantly and filter the unwanted traffic before it reaches your dedicated server and disrupts the proper work of your websites.