Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • In the Web Control Panel you’ll find an exhaustive Help Center section offering a plethora of educational articles and commonly asked questions. They are answered by our support team of well–trained techs. Just type in your question and our clever platform will offer you the most appropriate answer.

  • Top quality support service

  • Educational Video Clips

  • If you prefer to see how a task is done or how a problem is fixed, rather than just reading about it, take a look at our selection of how–to video tutorials. They address various topics and will help you swiftly understand how to work with the Web Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 customer care service and include a 60–minute support ticket response guarantee. Our professional technicians will be available day and night and will solve any problem that you could come across within less than 1 hour after the client support ticket submission. In most instances, a response will be given to you in less than twenty minutes.