1 hour ticket response
Our team of technical support engineers is dedicated to delivering quick answers to all your inquiries. We’ll examine your tech support ticket the second it’s been submitted and will get back to you with a solution within less than 60 minutes after the customer support ticket submission. In reality, our average helpdesk ticket response time is 20 minutes.
A First–Rate Tech Support Service
We have a team of web hosting support techs who will be happy to answer all your inquiries anytime you need help. Most of our help desk support team members have several years of experience in the hosting business, which means that you can constantly depend on fast and elaborate answers to your inquiries.
A User–Friendly Help Center
Built into the Web Control Panel is an easy–to–browse Help section, which features a variety of information sources. You can browse through a frequently updated knowledge base featuring web hosting account administration articles and web site administration articles, check our educational video tutorials or check the F.A.Q. repository.